Terms & Policies
Our Shipping Policy
1. SHIPPING AND DELIVERY
All packages are shipped via USPS.
Free domestic shipping for orders of $500 or more.
2. PROCESSING TIME
Orders are processed within 1 to 3 business days (excluding weekends and public holidays). Tracking will be sent once the order has been packaged and processed.
Please Note: Orders placed after 5 PM (MT) on Friday will be processed on Monday.
3. CANCELLATIONS
After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us.
4. RETURNS
We are unable to offer refunds, returns, or exchanges on product once it leaves our warehouse.
5. ORDER ERRORS
Any order errors — including mis-shipments, missing items, etc. — must be reported within 5 days of order delivery to receive resolution or correction.
6. DELAYED ORDERS
For delayed orders, please first contact the shipping carrier for the item's status.
7. DAMAGED ORDERS
Simplistic By Nature is not responsible in the event of damage, delays, loss, or theft during transit. Claims must be filed with the carrier. If the package is ineligible for a claim or the claim is denied, Simplistic By Nature is not responsible for providing compensation.
8. SHIPPING RESTRICTIONS
No International shipping. We only offer domestic shipping.
9. CONTACT
For questions about this shipping policy. Please direct any policy inquiries to our support team.
Our hours are Monday through Friday from 9am to 5pm Mountain Time: ( CLICK HERE TO CONTACT US )
Our Privacy Policy
This privacy notice discloses the privacy practices for simplisticbynature.com. This privacy notice applies solely to information collected by this website.
Information Collection, Use, and Sharing:
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us, through this website, via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third-party entity outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access To and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us securely.
Information on this site is provided for instructional purposes and is not meant to substitute the advice provided by your own physician or other medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. You should read carefully all product packaging. If you have or suspect that you have a medical problem, promptly contact your health care provider.
Information and statements regarding our supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure or prevent any disease.